The AI-native services platform for private practice
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The AI agent inside your practice — from booking to claim.
We implement and monitor AI agents inside your practice that complete the patient revenue cycle — from booking the appointment to submitting the claim — with your people approving what matters. Achieve more by doing less.
Every inbound call, first ring, from 7:04 in the morning to 7:03 at night.
38
appointment transactions
18 booked, 9 cancelled, 7 rescheduled, 4 confirmed — completed without a human.
89%
first-call resolution
Callers whose business was finished the first time they rang.
230 min
front desk time returned
3h 50m in one day, valued at the practice's own 5-minute average call.
One working ophthalmology practice · one fully measured day · Monday, July 27, 2026 · every call reviewed by a person
The patient revenue cycle
One agent, every stage— lit up as it's proven
AI isn't an install. It's an employee. It needs onboarding, supervision, review and correction — and almost no practice has anyone whose job that is. We implement Teri stage by stage, starting where the pain is loudest — the phones — and expand only after the numbers prove out in production.
01Live now
Booking & Reception
Every call answered first ring; appointments booked, moved, cancelled and confirmed on the live schedule.
02Live now
Confirmations & Schedule Fill
SMS confirmations answered, cancellations offered reschedules, open slots protected.
03In pilot
Eligibility & Intake
Coverage checked before the visit; new patients registered with clean demographics.
04In pilot
Clinical Support Desk
Rx refill requests audited and queued for one-tap clinician approval; messages with verified callbacks.
05Roadmap
Prior Authorization
Auths assembled, submitted and chased without a staff member on hold.
06Roadmap
Claims & Follow-up
Claims submitted clean; denials worked and underpayments flagged while still appealable.
Ophthalmology first — workflows, visit types and payers we know cold — then adjacent specialties.
Inside the system
This is what hiring Teri looks like
Reception, live
A real call, handled end to end
7:12 in the morning, before your doors open. Teri identifies the patient against your records, finds the appointment, searches live availability — and never reads the machinery aloud. A mismatched phone number becomes a ticket for your team, never a silent edit.
What your team sees
Monday, 8:12 AM: four decisions, not forty calls
Overnight work arrives finished. Refills audited against your protocols, messages with verified callbacks, records flagged instead of silently changed. Your team approves what matters with one tap — everything else is already done and logged.
Supervision included
Every call accounted for
A person reviews every call against the patient record, and every action is logged — any call reconstructable in minutes. Your weekly scorecard shows exactly what Teri did and the time your team got back. That supervision is part of the service, not an add-on.
Illustrative product views — patient details are synthetic; the numbers are real.
Our product · Practice Hub
The worker, and the office she works in
Everything Teri does lands in Practice Hub— queues, schedules, approvals, and reports your whole team can see, with an audit trail down to every action she takes. Staff scheduling, patient texting, and the appointment book run on the same rails. Zero new software for your front desk on day one.
New healthcare AI ships every month. Our job is choosing, connecting and supervising the best of it — so your practice gets one system and one throat to choke, not eleven logins.
Monday, July 27, 2026. 97 calls answered from 7:04 AM to 7:03 PM — 8 of them before the doors opened. Teri completed 38 appointment transactions on her own and gave the front desk back 3h 50m, valued at the practice's own 5-minute average call.
“Perfect. Great use of our agent for a morning call — it saves our front desk time from completing that task.”
Practice owner, Long Island Ophthalmic Concepts — reviewing an 8:34 AM cancellation, handled before the office opened
“Call went well! Status label is accurate, and everything was smooth.”
Practice leadership, Long Island Ophthalmic Concepts — reviewing a 9:17 AM reschedule, completed end to end
89% of callers finished on their first call. Average handling time 2m 49s — and nobody was ever put on hold. Behind the numbers: a person reviews every call, and Teri is tuned to the practice every week.
Independent, like you.
Teri Health is bootstrapped and built inside a working private practice — no accelerator, no roll-up, no outside playbook. We are the private-practice version of an AI company, which is exactly why we understand yours. The polish is real and so is the independence.
Founder
Built by a practice administrator, not a software vendor.
David Tung is the practice administrator of a two-location, four-doctor, 30-employee ophthalmology group on Long Island. Teri answers his practice's phones today. Every service Teri Health sells runs in his own practice first — measured call by call, supervised by the people who built it.
David Tung — Founder, Teri Health
Advisors & partners — announced soon
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Let's talk about your revenue cycle
A 30-minute conversation with the founder about your call volume, your staffing, and what a measured 30-day pilot would look like in your office.
