SMS Terms & Conditions

Program description

Teri Health LLC sends two kinds of text messages. Practice messages are sent on behalf of participating medical offices: appointment confirmations and reminders, reschedule prompts, follow-up scheduling, and replies when you text the practice. Demonstration messages are sent only to practice owners and administrators who request a live product demo on terihealth.com.

Consent and enrollment

Patients enroll after providing a mobile number and consent to their practice — at check-in, on an intake form, by verbal confirmation recorded in the chart, or by texting START to the practice number. Demo recipients enroll by entering their own number on the live demo page and checking a required consent box. Consent is not a condition of receiving care or of purchasing any goods or services. The public description of these flows is on our SMS Opt-In page.

Message frequency and rates

Practice message frequency varies with appointments and conversations. Demo frequency is limited to the requested demonstration and one follow-up. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opting out and help

• Reply STOP at any time to stop receiving messages. You will receive a single confirmation.
• Reply START or UNSTOP to re-enroll.
• Reply HELP for assistance, or email support@terihealth.com. Patients can also call their practice using the number on the practice website.

Privacy

Mobile information is used only to deliver the messaging program described here. Mobile information, opt-in data, and consent are not shared with third parties or affiliates for marketing or promotional purposes, except as required to deliver the messaging service. See our Privacy Policy.